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Writing a Good Welcome Email

When newcomers join a small group, a positive first impression is critical in helping them to feel welcome and included.  One of the ways we can help this be a positive process is by sending a welcome email.  While it is very important for you to clearly communicate...

What Makes Hope, Hope?

What Makes Hope, Hope?

A great part of my job is taking people out for a cup of coffee and hearing their stories. It also gives me a chance to hear people’s impressions of Hope. What brought them here?  What keeps them coming back?  If I had to boil it down to a couple comments that people...